Integration consulting · global hospitality

From procurement to first guest interaction, on one contract.

We manage the end-to-end deployment of humanoid platforms into hotel operations. Platform selection, dressing, staff training, on-property calibration, and the ongoing service arrangement. One consulting relationship instead of six vendor conversations.

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Three packages · for three different property profiles

Package I

Discovery

USD 24,500fixed-fee, delivered in six weeks

A structured evaluation of whether humanoid deployment is the right operational move for your property, and if so, which platform and role to pilot with.

  • On-property operational audit at one location
  • Role suitability matrix across your service categories
  • Platform shortlist with dressing partners identified
  • First-year TCO ledger for the shortlisted platforms
  • Board-ready recommendation memo
  • Two follow-up calls in the six weeks after delivery
Enquire about Discovery
Package II

Launch

From USD 148,000excludes platform and dressing costs

Full end-to-end deployment of the first humanoid platform on your property. Platform procurement, atelier or contract-manufacturer dressing, staff onboarding, and on-property calibration through go-live.

  • Everything in Discovery
  • Platform procurement contract management
  • Custom dressing brief and atelier introductions
  • Property connectivity and workflow integration
  • Staff training curriculum and delivery
  • Guest communications and privacy documentation
  • Twelve-week on-property presence through go-live
  • Ninety days of post-launch support
Book a Launch call
Package III

Managed portfolio

Bespoke retainerfrom USD 68,000 per quarter, per portfolio

A rolling retainer for hotel groups deploying humanoid platforms across multiple properties. We manage the deployment pipeline, standards, dressing coordination, and vendor relationships across the portfolio.

  • Standards and playbook development for the portfolio
  • Deployment pipeline across the first five to twenty properties
  • Central dressing partner and platform vendor management
  • Quarterly portfolio review with the executive team
  • Ongoing HRI and staff-training programme design
  • Dedicated engagement director throughout the retainer
Speak to a director

How we work

01

Understand the property

We start on the property, not in the deck. We spend a full operating cycle observing the service categories where a humanoid could plausibly help, and the ones where it would not.

02

Shortlist the platform

Every candidate platform is evaluated against your specific operational profile. Guest-interaction load, corridor and elevator constraints, dressing partner availability, and dressing-friendly service life.

03

Manage the deployment

Contracting with the manufacturer, atelier commissioning, connectivity, staff training, and guest communications are all coordinated through us. You get one accountable partner.

04

Support beyond launch

Every Launch engagement includes ninety days of post-launch presence, and every Managed portfolio client receives ongoing operational review and vendor management.

Frequently asked · the questions we get before a first call

Are we independent of humanoid manufacturers?

Yes. We accept no placement fees, commissions, or affiliate arrangements from any humanoid platform manufacturer. Our fees are paid by the hotel operator we advise, and our recommendations reflect that alignment.

Do you deploy for independent hotels or only large groups?

Both. The Discovery package is sized for single-property independents evaluating whether humanoid deployment makes sense at their scale. The Launch and Managed portfolio packages are used by regional chains and international portfolios.

Which regions do you work in?

We accept engagements globally. Our current deployments are concentrated in North America, Western Europe, the Gulf, and East Asia; we work with regional partners where local presence is required outside those markets.

What if we already have a shortlisted platform in mind?

Discovery can be scoped as a validation engagement rather than an open-ended evaluation. We assess whether the platform you have in mind will meet your operational profile, and if not, propose alternatives.

Ready when you are.

Send us a short note about your property, your service categories, and where you are in the humanoid conversation. We reply within one working day.

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